111bola Privacy Policy
This page describes what we collect when you use 111bola and how we keep that data protected. We operate a gaming and sportsbook platform available only where local law permits. Your account, transactions, and personal information are subject to the security measures and disclosure practices outlined below.
We at 111bola take data protection seriously. Our servers process account registrations, payment details, gameplay records, and support communications. This policy explains what information we gather, how we use it, who may access it, and what rights you have over your data.
We are committed to transparency about our practices, especially regarding verification requirements, third-party processors, and cross-border data handling. If you have questions about how we handle your information on 111bola, contact our support team.
What We Collect on 111bola
We collect your email address, phone number, name, date of birth, and residential address when you register an account on 111bola. We also capture identity documents—passport, national ID, or driver's licence—during our Know Your Customer (KYC) verification process. This information is mandatory for account activation and regulatory compliance.
When you make a deposit, we record your payment method details and transaction history. If you use DANA, e-wallet, mobile banking, or local payment, we store references to those transactions; we do not retain your bank credentials. Our system logs your IP address, device type, browser version, and gameplay session timestamps. We also track which games you access, your betting patterns, and withdrawal requests.
We use cookies and similar tracking technologies to remember your login session, preferences, and language settings on 111bola. Cookies help us detect suspicious activity, prevent account abuse, and measure how users navigate our platform. You can disable cookies in your browser, but some features may not work.
How We Use Your Data
We use your personal information to operate your account, process deposits and withdrawals, verify your identity, and comply with Indonesian banking and gaming regulations. Your KYC documents are checked against sanctions lists and fraud databases. We also analyse gameplay data to detect money laundering, collusion between accounts, and account controls-request compliance.
Our support team accesses your account history to investigate complaints, resolve payment issues, and respond to queries about Liga 1 betting, live-dealer table limits, or game rules. We may contact you via email or SMS during major holidays—Idul Fitri, Idul Adha, Imlek, Nyepi—to confirm account activity or notify you of policy changes. We do not use your data for unsolicited marketing calls.
We share your information with our payment partners (bank processors, e-wallet gateways) and fraud-screening vendors. Some of these processors may store data on servers outside Indonesia. We ensure they meet international data-protection standards through contractual agreements.
Your Rights on 111bola
You have the right to request a copy of all personal data we hold about you on 111bola. You may also ask us to correct inaccurate information, delete your account and associated records (subject to legal retention periods), or restrict how we use your data. To exercise these rights, contact our support team with a request and proof of identity.
We may retain your records for up to seven years after account closure for anti-money-laundering and dispute-resolution purposes. You cannot withdraw this retention; it is mandated by Indonesian financial regulations. If you believe we have mishandled your data, you may lodge a complaint with the Indonesian Data Protection Authority.
Our two-factor authentication feature allows you to add extra security to your account. We recommend enabling it, especially if you access 111bola from shared devices. You may reset your password at any time from the login page; we will send a verification link to your registered email.
Third-Party Processors and Cross-Border Data
We work with payment gateways, identity-verification vendors, and cloud-hosting providers to operate 111bola. Some of these vendors are based in Singapore, Malaysia, or other jurisdictions outside Indonesia. We ensure they comply with international data-protection standards (ISO 27001 or equivalent) through written data-processing agreements.
When you withdraw funds to DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a major Indonesian bank (mobile banking, local payment, online payment, e-wallet), those institutions also receive your name, account number, and transaction amount. We do not control how they store or use this information; review their privacy policies separately.
Our servers and backup systems may be hosted outside Indonesia. This means your data may be transferred to, and processed in, other countries. By using 111bola, you consent to this cross-border processing. Our legal basis is performance of the contract (your account agreement with us) and compliance with applicable law.
Policy Updates and Contact
We may update this privacy policy from time to time. Material changes will be announced on our homepage or via email to your registered address. Your continued use of 111bola after the update means you accept the new terms. We recommend reviewing this policy periodically, especially after major festival seasons or regulatory changes.
If you have questions about this privacy policy, your data, or how we handle information on 111bola, contact our support team via email or the contact form on our platform. We aim to respond to data-access requests within 14 calendar days. Our services are available only where local law permits.